A Review of Impexium AMS Software, The Power of i

Impexium Membership Software Review

In our ongoing “Search of a Membership Database Series”, we have prepared a software review of Impexium Membership Management Software. Please note that this brief summary below is not intended to provide our full report, but rather should serve as a quick snapshot of the Impexium membership database software.

For those interested in learning more, we have prepared a detailed “Smart Report” for Executives  in the not for profit industry who would like the full view.  The full report, is available upon request and verified by our staff. The database software review provides 45 plus pages of detailed information about the database reviewed including background on the company, functional capabilities, screen shots, client reviews, pricing, & support capabilities in an easy to read question and answer format.

Review of Impexium

AMS Membership Software 

Introduction of Impexium:

I am excited to introduce Impexium membership software.

I am excited because Impexium is a relatively new player in the association membership software space. In fact, they formed in 2014 and then shortly thereafter, in January, 2015 Impexium acquired and merged with Integrated Software Solutions, Inc. (ISSI). The merger provided Impexium with even deeper industry depth and a solid team of support, services and development professionals to continue forward with it’s mission.

During my review, I had the opportunity to interview one of the key executives at Impexium, Patrick Dorsey,  SVP, Sales & Marketing.

The field of options in the AMS software space is crowded for sure. So, one of  my first questions posed to  Mr. Dorsey was the following, “Why was their a need to develop a new offering in the association market?”

Per Mr. Dorsey, “We felt there was a gap in the AMS market. Forward-thinking associations demand an Association Management Software (AMS) that breaks down internal silos to deliver internal transparency and collaboration, facilitates member engagement and brings daily value both to members and the individuals invested in their success. We believed that Impexium not only fulfills this demand, but it is Impexium’s vision for a more personalized member experience for staff and members.”

Secondly, I asked a rather seemingly silly question. But, I asked it because I believe it is pertinent in order to obtain a feel for the culture of the company. It was, “What in the world is behind the name Impexium?” Mr. Dorsey stated candidly,

“Someone once said it sounds like Import and Export (like your data) and we liked it. The significance is found in the various words which first letter begins with an “i” such as idea, implement, inform, imagine, innovate, illuminate, improve. That is the takeaway.”

In my opinion, Impexium is poised to make significant strides in helping associations and membership focused organizations in the years to come.

Below please find a few more snippets from the full “Smart Report“.

Brief Summary: 

Impexium was founded with the vision that managing the business of associations should be simple and intuitive, allowing staff and members to work with the latest technology and convenience expected from the for-profit sector.

Impexium’s Software as a Service (SaaS) platform allows staff and members to access resources from any web-enabled device.  Impexium has a powerful, easy to use, integrated set of applications that are relevant and personalized but also provides the foundation for the mutual success of associations and their members.

The team at Impexium has the belief that both association management and member engagement should work on any web browser, from any device and with any attribute (i.e. surface and touch enabled or traditional mouse and keyboard utilization).  They believe that Mobile applications are a great advantage for many reasons and have made it a fundamental part of its DNA.

Key Functional Areas Of Impexium Software  

  • Customers – Manage customers including individuals and organizations, prospects, contact and relationship information and reporting
  • Committees – Manage committees, including committee members, positions, terms, nominations, minutes documents and other related information
  • Memberships – Set up and manage your membership types and statuses
  • Events – Set up events and manage details including tracks, sessions, speakers and rooms
  • Exhibits – Set up exhibits and manage details including halls, interactive floor plans, booths and booth categories
  • Subscriptions – Set up and manage your subscription based products, subscribers and other information
  • Products – Set up and manage merchandise and publications to sell in your online store
  • Fundraising – Create and manage funds, appeals and campaigns for your donors
  • Certifications – Set up certification programs and manage courses, exams and education credits
  • Advertising – Set up and manage advertising products to sell
  • E-Marketing – Use a variety of integration partners to create and manage mailing lists and targeted email campaigns
  • Accounting – Create and manage your business units, payment methods and fiscal years; manage and report on Orders, Invoices, Payments, Credits and Batches; use the Payment Wizard to easily pay open orders
  • Uploads – Upload and manage files and images for your website, events floor plans and more; All uploads from staff, members and prospects can be viewed in one central location (example files, images, videos, member applications and submissions)
  • Web Sites – Set up websites for your members and other customers with information relevant to each group; manage weblog, blog about the latest news and manage blog comments
  • Tasks – Create, manage and assign tasks and keep track of progress
  • Users Administration – Set up your system users and assign different roles with role based security
  • Query Center – Create, run and manage queries as well as exporting data; Query Builder allows you to do drag and drop configurations for individual and group queries
  • Dashboards – Basic Dashboards give you a view of important business statistics in the form of charts, graphs with drill down to the displayed lists; Interactive Dashboards provide advanced dashboard filtering and drill-down functionality
  • Import – Import spreadsheets of your data, for example customer or prospect records into the database
  • Custom Data – Add, edit and manage records which are not part of the AMS and reside in an external database
  • Configuration – Configure and manage the global system settings for your organization 

Where does Impexium Software likely Fit?

After interviewing Impexium and reviewing the membership software, it is evident that it’s hard to place Impexium into a nice structured box.

Is it a Tier I, II or Tier III platform?

It’s difficult to pinpoint exactly because Impexium is used by membership focused organizations with a staff size of  3 to 200+.  Further, Impexium is used by all types of membership focused organizations such as trade organization, professional societies, fraternal organizations, AMCs as well as chamber of commerce.

Overall, if you are determining fit, I believe it is applicable to say that membership focused organizations with less than $1 million in annual revenue, are not the best fit for Impexium. But, at the end of the day, it’s your requirements which will determine the proper fit.

Remember, “If it doesn’t fit, you must acquit.”

A Quick View of Impexium Membership Software for Associations: 

Obtain The Full Smart Report of Impexium Membership Software?

We have prepared a detailed “Smart Report” available for any Nonprofit Executive interested in learning about our view of this nonprofit software. Please take some time to request your complete “Smart Report” by clicking below. Please note that you will receive a confirmation email acknowledging your request, however, we will send the comprehensive report after our verification process and setting up a quick overview call.

Is Impexium The Best AMS Software? 

We don’t espouse to the belief that there is “one best AMS” for everyone. But, Impexium AMS may very well be your best fit.

However, to answer this question with certainty, we need to know more about what makes you unique. And, discuss other insights about this platform which we have curated, clients interviewed, and discuss more detailed information beyond just this summary.

Please know that our detailed analysis and expertise is available upon request. To be sure, our software analysis is not a “pretty brochure”, “marketing noise.” or a “sales pitch.”

Rather, we provide a free objective dialogue and insights designed to help nonprofit executives make a smarter software business decision.

If you are interested in some help with reviewing your options and comparisons, please check out our “vendor matching” services here.

Want More AMS Membership Software Reviews?

Please stay tuned to our ongoing “Searching for A Smart AMS Software” where we will continue to provide further insights into membership database software options designed for our 501(c) 6 membership focused organizations.

For the most recent published reviews, please click below:

And, to obtain a sample list of the database software reviews we have, you may follow the link here 

If you work for an AMS database software system and you would like us to include your firm in our software review process, please contact us.

Until next time, keep SmartThoughts in mind. Happy Software Buying!

 

Impexium Membership Database Software Review

AMS Software Review of ClubExpress Database

ClubExpress Software Review

Isn’t it time to get rid of that Microsoft Access database! In our ongoing “Search of a Membership Database Series”, we have prepared a quick look at ClubExpress Membership Management Software in this database software review. Please note that this summary below is not intended to provide our full report but rather should serve as a quick snapshot of the ClubExpress membership database software.

For those interested in learning more, we have prepared a detailed “Smart Report” for Executives  in the not for profit industry who would like the full view.  The full report, is available upon request and verified by our staff. The database software review provides 30 plus pages of detailed information about the database reviewed including background on the company, functional capabilities, screen shots, client reviews, pricing, & support capabilities in an easy to read question and answer format.

Review of ClubExpress

Membership Software 

Introduction:

I am excited to introduce ClubExpress membership software. It is exciting to me because while ClubExpress has been around for 13 plus years, it is actually new to me since I have not had the opportunity to take a deep dive into it’s capabilities. In my mind, it is an exciting new Software-as-a-Service platform designed to help membership driven organizations manage their front office and back office. In fact, they have a purported thousand plus organizations using their platform today. In my review, ClubExpress demonstrated a very capable combination of power, flexibility, and ease-of-use for smaller associations that are run by volunteers or a small, paid staff. Quite impressive!

Brief Summary: 

ClubExpress provides smaller associations (up to 5000 members) with an Internet platform to manage both front-office and back-office operations. ClubExpress combines the association web site with the membership database, secure online member signup, renewals and expiration’s, credit-card processing, membership directory, discussion forums, event calendar and online registration, E-commerce storefront, committees, documents, interests and other modules based on what clubs and associations do. The platform includes a full suite of administration tools to run the organization. There is no programming or HTML experience required; everything is controlled by menus and dialog boxes, and all changes are immediately live. We use state-of-the-art security, there’s no advertising and associations own their data at all times.

Key Features which  ClubExpress Software includes?  

  • Content Management System
  • Website with areas for the public, members, and admins
  • Each member has own login to view member-only content and update a personal profile
  • Online signups, renewals, and expiration’s
  • Any number of member types, including memberships with multiple people
  • Expand the database with additional questions; answers in 20+ formats
  • Event calendar with online registration and payment for events
  • Built-in modules for document libraries, committees, member interests, blogs, FAQ, directory
  • Surveys module to create multi-page, multi-question surveys
  • Discussion forums including list server capability
  • E-Commerce Storefront module, including support for digital content
  • Volunteering module
  • Donations module
  • Built-in merchant account or you can use your own
  • Unparalleled support for multi-tier organizations (chapters, etc., up to 4 levels incl. top)
  • Blast emailings function
  • Powerful website design tools, including templates
  • Unlimited photos and photo albums
  • More than a dozen optional modules for an additional one-time fee

Where does ClubExpress Software likely Fit?

Smaller associations (up to 5000 members), run by volunteers or with a small paid staff. Membership-based organizations, including professional and trade associations, networking groups, business groups, chambers of commerce, regional associations. It’s not just small clubs! 

ClubExpress Membership Software Visuals: 

ClubExpress Software Demonstration: 

Interested in learning more about the ClubExpress Database?

We have prepared a detailed “Smart Report” available for qualified executives interested in learning about our view of this database software. Please take some time to request your complete “Smart Report” by clicking below:

Please stay tuned to our ongoing Searching for A Smart Membership Software software reviews where we will continue to provide further insights into other Membership Database Software and Donor database software options designed for 501(c) 3 organizations.

Is ClubExpress AMS the Best Membership Software for Your Association?

We don’t espouse to the belief that there is “one best AMS” for everyone. But, ClubExpress may very well be your best fit.

However, to answer this question with certainty, we need to know more about what makes you unique. And, discuss other insights about this platform which we have curated, clients interviewed, and discuss more detailed information beyond just this summary.

Please know that our detailed analysis and expertise is available upon request. To be sure, our software analysis is not a “pretty brochure”, “marketing noise.” or a “sales pitch.”

Rather, we provide a free objective dialogue and insights designed to help nonprofit executives make a smarter software business decision.

If you are interested in some help with reviewing your options and comparisons, please check out our “vendor matching” services here.

Want More AMS Membership Software Reviews?

Please stay tuned to our ongoing “Searching for A Smart AMS Software” where we will continue to provide further insights into membership database software options designed for our 501(c) 6 membership focused organizations.

For the most recent published reviews, please click below:

And, to obtain a sample list of the database software reviews we have, you may follow the link here 

If you work for an AMS database software system and you would like us to include your firm in our software review process, please contact us.

Until next time, keep SmartThoughts in mind. Happy Software Buying!

ClubExpress Software Review

Unleash the Power of Your Online Membership Directory

Using Online Member Directory Database for Member Search

Sure, you are likely using an online member directory with your member database. For most trade and professional societies having at least a formal list of their members’ names and contact information in an online directory is paramount. Allowing for member searches is a must have. But, from my experience it usually sits in a lonely corner of a website (or worse, in a hard copy folder hidden away on a shelf or in a file cabinet) and not used very well. In this article, I explore how and why a member directory can and should be used to enhance member services at your nonprofit association.

Before I get to far into this piece, if you have only a printed directory, it is high time that you put that printed directory to work for your members and your association. Get it online and fast! Why does it matter?

I am glad you asked. Let’s take a look at the power that is lying dormant in your printed directory as opposed to having an online membership directory.

Unleash The Power With Your Online Member Directory

Member Engagement, Anyone? Anyone?

Consider this: your members are tugged in multiple directions by organizations competing for their membership, regardless of the type of association you have. Yet the long-term success of your association depends on member retention and growth. Now consider why most of your members joined up in the first place. Most likely they sought more engagement with like-minded people.

From that perspective, I suggest my clients take a new look at their membership directory and ask these three questions—or better yet, poll their membership:

  • What information about our members would make this directory more useful and interesting to our membership? Awards? Education? Years of first-hand experience? Members’ other professional or extracurricular affiliations?
  • How do we make this directory more interactive among our membership? For example, do you include links to each member’s social media sites? Professional websites?
  • Which links to other sites would our members find helpful, amusing, exciting, or just interesting?
  • Consider segmenting member categories for ease of use, and don’t forget to ask members to update their information quarterly.

In this blog on membership management software trends I wrote that, “A recent white paper published by Abila, the nonprofit software firm, cites a study which concludes that ‘38 percent of those who don’t renew their association memberships site a lack of engagement with the organization.” Engagement is key to retention.

You can power up your directory and make it come alive as a retention tool by adding data and links that will boost engagement both between prospective members and your association and—most important—among your members. Remember, that likely is why they joined.

Links Can Provide Power to a Member Directory 

Research shows that the once-lonely and dormant membership directory can become a powerful vehicle for attracting new members. Here’s how:

  • Get your directory to boost your SEO (search engine optimization) ratings through placement in Google’s Real PageRank. According to Business Directory Plugin, “The way Google assigns your PageRank is by examining how many other sites link to you and the overall quality of those sites.”
  • In other words, in PageRank, linking is king, especially linking to your directory. As Business Directory Plugin sagely points out, “Ultimately, the best way to promote your site is by having other people promote it for you on their sites. Your membership is a rich resource for ways to link to your site—so mine that resource on a regular basis.
  • Try engaging with other associations, small businesses, professional organizations, or public agencies to cross-recruit members or at least, mutually raise awareness of each other’s sites through links. Look for win-win ways to attract links, even from seemingly competitive sites. One possibility is reaching out to local area businesses willing to place links or banners on your directory site. Consider adding a mission statement landing page to your directory to which these other sites can link.
  • Include your directory as part of a larger one to boost your site’s SEO. Here are just a few: Google’s My Business Directory, Bing’s Places for Business, or Yahoo’s Small Business Directory. Your region likely has local professional or geographic directories which serve a similar purpose such as a chamber of commerce site.

Banners are the ultimate visual magnets. Depending on how strong a marketing drive you prefer, you may want to step up from links to banners and small graphic ads.

You can submit [your ad or banner] to sites like Google AdWords or The Banner Exchange, which will feature your image on hundreds or more sites, giving you access to potentially thousands of new visitors that would never have seen it otherwise.

Grow Your Member Site Traffic with Added Content in Your Online Database 

Associations are terrific sources of your most relevant information. And, content curation is one of the fastest ways to achieve growth in web traffic for publishing, directory, business and media sites. Content curation websites attract vast amounts of traffic. As you start curating content of a particular type, in this case with a member directory, you will eventually start attracting an audience that favors content of that type such as consumers which desire the help of a professional member. If you’re the source your readers and the public comes to your website when they need new information on a given topic, then your association is doing your job effectively to help members make more money!

Citing the Results of a Member Directory 

I visited last week with an association which migrated to a new membership database which included a directory. Within weeks, the organization was able to reach out to their members and other members within their industry in an effort to engage them more because of the member directory. They used many beneficial features to offer corporate members higher level listings in the system, thus giving the more exposure in the directory.

Before implementation, the association emailed members to send emails to listing holders encouraging them to update their information. With an export feature, the association was able to better format the directory listings to be more compatible with graphical applications like InDesign or Illustrator.

Once you decide how best to unlock the latent power of your membership directory, can your current software handle the new automated tasks? If it falls short, know that the software you need to power up your directory already exists to fit the size and budget of your association.

We excel in marrying the right software to the specific needs of each association. Contact us to see how we can help you unleash the power of your directory.

Membership Software Reviews