StarChapter Association Software Review

StarChapter Membership Software Review

 

Isn’t it time to get rid of that outdated database!

In our ongoing “Search of a Membership Database Series”, we have prepared a quick look at StarChapter Membership Management Software for local chapters in this database software review.

Please note that this summary below is not intended to provide our full software review but rather should serve as a quick snapshot of the StarChapter software database.

For those interested in learning more about StarChapter, we have prepared a detailed “Smart Report” for executives  in the not for profit industry who would like the full view.

The full report is available upon request and must be verified by our staff. The database software review provides 25 plus pages of detailed information about the database reviewed including background on the company, functional capabilities, screen shots, client reviews, pricing, & support capabilities in an easy to read question and answer format.

Review of StarChapter

Membership Software

Introduction to StarChapter:

Recently, I had the opportunity to sit down with the sales team at StarChapter to review their solution and visit with their team members. In short, I found StarChapter team to be very affable and supportive in their efforts to help the association community. In terms of the software, I found it to be a very member-friendly association management solution which is designed to provide a solid solution to local association chapters across the United States and Canada.
From their history and client base, they work extensively with local chapters and have a sprinkling of national associations, association management companies (AMCs), and state membership-based organizations in their customer base.
Like all membership software platforms developed today, there is a story and maturation process which takes place over time with their tool. And, per their team members, StarChapter was founded in 2008 when developer and volunteer board member Ryan Felps stepped in to improve his chapter’s website. He quickly realized how difficult it is to manage the chapter using multiple solutions that don’t go hand in hand. His board ended up spending hours doing repetitive tasks and still ran into difficulties.

This apparently inspired him to create one member-friendly software to manage and increase the efficiency of his chapter. The chapter was so successful that soon, other chapters in the association were asking how they could also benefit from the software.

Hence, the evolution of StarChapter.

Brief Summary of StarChapter Membership Software: 

The StarChapter platform helps associations grow a chapter’s membership, attendance, and revenues and achieve lasting board productivity, even when the board changes.

Their solution is member-friendly software and helps local chapter leaders with management of functional areas such as event registration, membership, communication, content, website, and eCommerce in one secured software. It even offers special tools for different board members to better perform their tasks, from the president to the treasurer as well as paid admins and AMCs.

StarChapter has responsive and customized website layouts. Like all software, it is only as good as the partner’s ability to service your needs. And, like many Tier IV/III solutions, they provide dedicated StarChapter specialists for setting up your service, 24/7 online technical support, and ongoing board training webinars. In addition, they are continuously enhancing and developing more features and services to fit their client’s needs.

Key Functional Areas Which StarChapter Software includes?  

StarChapter is designed from the ground up for chapter management needs. There are many of the key features which you would expect from most entry level association management software providers in the market today. Here are a few to make note of below:

1.      Membership Management Services:

Accurate member and prospect data is critical for the success of any organization. StarChapter can simplify the way you manage, organize, update, and reconcile member and non-member records. With the membership management tools, members can self-manage their records, update profile and contact information, and set privacy settings.

2.      Event Management Services:

StarChapter helps manage the complete event registration cycle in one place. You may set up your board meeting or event information to display on the website, email invitations or announcements, ticket prices and rates. By all accounts, it has simple yet professional looking registration forms that are integrated on your website make the entire process member-friendly. You can also track registrations, no-shows, cancellations, revenues, member and guest counts, print badges, send invoices and receipts, and even manage walk-ins.

3.      Communication Management Services

Many associations are challenged by disparate systems. With this solution, you may send out newsletters, event invitations, surveys, dues reminders or welcome new members in minutes. With everything in one place, you can even create targeted emails from the information that is already in the system, saving you time and keeping a professional look.

4.      Website & Content Management

All in one systems usually have a built content management system. And, with this system you are able to produce and manage a new website. With a StarChapter website it includes everything your members need right out of the box, customized website to fit your chapter. Many types of contents are included in your StarChapter website such as blogs, forums, media, forms, and photos. You are able to drop kick disparate content management systems like WordPress.

5.      eCommerce

An AMS should be able to handle eCommerce too. With StarChapter, you are able to create an online store to sell chapter merchandise or charge meeting fees to grow your chapter’s revenues. With StarChapter, you can manage payment processing in a secured software, fully integrated into your website. StarChapter offers many different solutions to fit your eCommerce needs.

6.      Board and Management

Committee management is huge in most membership based organizations. With StarChapter, you will have special tools and reports to help different administrators on the board perform their jobs, such as president, treasurer, membership chair, and communication chair.

Where does StarChapter Software likely Fit?

Well, you don’t have to make a big stretch to guess this answer. But, as their name suggests, they work very well with local chapters of associations.

But, the name may be misleading. Based on my review, t I have found is that it is very capable in competing with many Tier IV solutions and indeed may be a good fit at some state associations and even clients of AMCs too in order to help achieve lasting productivity.

StarChapter Membership Software Visuals: 

Is StarChapter The Best AMS Software? 

We don’t espouse to the belief that there is “one best AMS” for everyone. But, StarChapter may very well be your best fit.

However, to answer this question with certainty, we need to know more about what makes you unique. And, discuss other insights about this platform which we have curated, clients interviewed, and discuss more detailed information beyond just this summary.

Please know that our detailed analysis and expertise is available upon request. To be sure, our software analysis is not a “pretty brochure”, “marketing noise.” or a “sales pitch.”

Rather, we provide a free objective dialogue and insights designed to help nonprofit executives make a smarter software business decision.

If you are interested in some help with reviewing your options and comparisons, please check out our “vendor matching” services here.

Want More AMS Membership Software Reviews?

Please stay tuned to our ongoing “Searching for A Smart AMS Software” where we will continue to provide further insights into membership database software options designed for our 501(c) 6 membership focused organizations.

For the most recent published reviews, please click below:

And, to obtain a sample list of the database software reviews we have, you may follow the link here 

If you work for an AMS database software system and you would like us to include your firm in our software review process, please contact us.

Until next time, keep SmartThoughts in mind. Happy Software Buying!

StarChapter Software Review

 

 

CRM Software Review of Databank Database

Databank Nonprofit Software product review for Nonprofit Executives

We are excited to share this quick look at thedatabank, developed by thedatabank, gbc, which is a custom CRM solution designed for many types of nonprofits.

For those interested in learning more about thedatabank beyond this summary, we are available to share with you our thoughts about this membership software and others and how it fits into the larger membership software market today.

Suffice it to say, we have curated, interviewed, and prepared more detailed information for executives employed in the not for profit association industry to set up a time to discuss at length. Our software reviews are designed for those who would like fair and objective insights into the capabilities of this AMS software for nonprofit program.

Our Sources: Over the course of half a decade or so, we have worked with the thedatabank team many times to help our clients. We have reviewed the solution in brief and detailed demonstration overviews with their team, curated specific insights from the vendor for various use cases, read through countless software website pages, case studies and read multiple peer to peer reviews. This brief summary is a culmination of those insights.

Buyer Disclaimer: It can’t go without saying, there are many unique things which a custom solution can do that are not mentioned. And, some possible holes too.  So, be mindful of this fact. While we believe this is a good summary, this short review should not be your only source of the truth!

The databank Nonprofit CRM Software Solution

Brief Summary of thedatabank, gbc: 

The Databank software is developed by thedatabank, gbc.

Per the companies website, thedatabank, gbc is on a mission to provide technology and expertise to make the world safe, sustainable and just. They proclaim to do this by building custom all-in-one software for nonprofits and other organizations that they believe in. Their objective is to be with their clients every step of the way as you build capacity and make the world a better place.

thedatabank, gbc began in 1998 as a for-profit company with a social mission. Today they are a Certified Public Benefit Corporation that strives to act responsibly to their employees, their clients, partners, community and the planet.

To be sure, this is a unique approach in the software development space.

As of 10/2018, they have offices in St. Paul, MN., where they employee an estimated 15 employees.

They purport to have specialties in software for nonprofits, CRM software, advocacy software, fundraising software, government technology, all-in-one software, nonprofit technology, and custom databases.

Overview of The databank CRM Software 

The databank software is designed for the nonprofit community and has many features which make it a viable option for core membership organizations such events, advocacy, and chapter management.

At it’s core, it is a Customer Relationship Management software, an all-in-one cloud software solution that combines a database with tools for Fundraising, Membership, Advocacy, and Communication. The Databank’s solution is web-based nonprofit software and is designed to help organizations develop and sustain long-term relationships with their supporters, members, and donors.

The software is a suite of integrated tools which can help create an affordable, effective relationship management and communications system specific to a nonprofit organization’s needs.

What Features Does the databank Software Include? 

The databank solution is a custom crafted CRM solution.

They believe that each nonprofit is unique, so your technology should be too!

They work with you from the very beginning to understand your nonprofit’s needs, goals, and strategies and build you an all-in-one solution.

In the past they offered packaged solutions in the following manner:

  • Databank Essentials which was an affordable fundraising and communications software with all of the essentials: a donor database, online giving, and bulk email all in one easy to use system. It was perfect for smaller nonprofits with up to 5,000 records who have a limited budget.
  • Databank Fundraising was your one-stop-shop for everything you need to create a powerful campaign. Comes with everything included in Databank Essentials plus advanced relationships, bundle data entry, a Form Builder tool and more.
  • Databank Advocacy includes everything from the Fundraising package, plus award-winning Advocacy software powered by The SoftEdge. Features include legislator form fill, automatic district append, representative matching, robust reporting tools, and more.

Why is the past packaged applications important? Well, today they have taken this expertise above and packaged approach in a different direction.

They have devoted themselves to developing custom solutions with expertise to include, but are not limited to, solutions for:

  • Advocacy
  • Fundraising
  • Coalitions
  • Data Analysis & Reporting
  • Data Enhancement
  • Member Management
  • Program Management
  • Volunteer Management
  • Workforce Development

Again, a very unique approach which may or may not be a fit for you.

Where does The Databank Database likely Fit?

  • Small to mid-sized nonprofit organizations who believe that they are unique.
  • Small to mid-sized nonprofits that do not believe that a pre-configured software system is going to meet all of the needs of staff or organizational goals.
  • State and Local membership organization which want to partner with a software development firm committed to their success.
  • Nonprofits looking for traditional donor, member, fundraising, and advocacy experience in their partner.
  • Nonprofits which require strong fundraising functionality.

Key Development Strengths of The databank Database Solution?

We believe what makes the databank, inc. shine is the company’s focus and seemingly unwavering commitment to nonprofit organizations success.

The databank, inc. is a company with a mission to create positive social change through technology and they seem to be carrying out that objective.

For a very small amount of investment, they are able to provide all the benefits you’d expect from a professional software company – ease of use, rich features, customization, top notch security, affordability, and customer service .

From our interview and review, their customer service has earned them a very high retention rate. Below you will find several notable strengths:

  • Strong solution for donor and member based organizations.
  • Integration expertise for those that would like to keep existing IT assets in place.
  • Strong commitment to customer service and included service options.
  • They will provide a tailored solution specifically designed to an organization’s strategic and programmatic goals.

What is the 911 Peer Review on databank CRM?

Like software options today, software peer review sites are all over the internet.

Below you will find several review sites to choose from on databank from it’s users (where applicable).

  1. Client Testimonials from site here

Due to limited online digital reviews for this vendor, we encourage more time spent in reference checking process with this provider.

Buyer Note:
Before you check out the feedback found on these sites, our recommendation is that you please review our article on how to utilize these review sites and comments on various resources here.
We have independent data from various sources too (not published) which may offer some additional thoughts, comments, and feedback to for various use case scenarios.

A Quick Look at The databank Client Case Studies: 

Case studies are a very good way to learn more about various software options. While they are “spoon fed” by the vendor, it’s still enlightening to read and valuable. You may find some good ones here. 

How Is The databank CRM Priced? 

The databank CRM is a custom solution and therefore everyone has unique pricing.

Since they aren’t a pre-packaged software product, their pricing and fees may not be what you’re used to typically seeing when you’re shopping for new software.

Further, this may be quite unique but important to note. Just like the organizations they partner with and the solutions they craft , the way they price their work is something to note for sure.

So, for the answer to the cost of the solution. In short, they won’t know an honest estimate for how much a solution will cost before they have a chance to sit down with your team and drill down to figure out what solutions your organization needs.

To be clear, they are not starting completely from scratch. Rather, they have a very solid base line of functions and features available for nonprofits of all types so you may find the pricing won’t be what you may expect with a software developer starting completely from scratch.

Is The databank Database the Best Membership Software for Your Association?

We don’t espouse to the belief that there is “one best AMS” for everyone. But, The databank CRM database may very well be your best fit.

However, to answer this question with certainty, we need to know more about what makes you unique. And, discuss other insights about this platform which we have curated, clients interviewed, and discuss more detailed information beyond just this summary.

Please know that our detailed analysis and expertise is available upon request. To be sure, our software analysis is not a “pretty brochure”, “marketing noise.” or a “sales pitch.”

Rather, we provide a free objective dialogue and insights designed to help nonprofit executives make a smarter software business decision.

If you are interested in some help with reviewing your options and comparisons, please check out our “vendor matching” services here.

Want More AMS Membership Software Reviews?

Please stay tuned to our ongoing “Searching for A Smart AMS Software” where we will continue to provide further insights into membership database software options designed for our 501(c) 6 membership focused organizations.

For the most recent published reviews, please click below:

And, to obtain a sample list of the database software reviews we have, you may follow the link here 

If you work for an AMS database software system and you would like us to include your firm in our software review process, please contact us.

Until next time, keep SmartThoughts in mind. Happy Software Buying!

Membership Software Advice

AMS Software Review: Noah Membership Software

NOAH Membership Software Review

In our “Search of a Membership Software Series”, we have prepared a quick look at the NOAH Membership Software in this article. Please note that this summary is not intended to provide our full report but rather should serve as a quick overview of the NOAH membership software system.

NOAH AMS Membership Software Review

We have prepared a detailed “Smart Report” for Association Executives who would like to learn more. If you would like our full report you may do so by contacting us below.

NOAH Membership Software

Brief Summary of NOAH

NOAH is an Enterprise Association Management System developed by JL Systems, stuff founded in 1982. Per JL Systems, the intent of NOAH is that all functions are maintained in one database. NOAH is entirely web based for access anywhere and anytime.

NOAH Features:  

• Membership Management
• Email Communications Management
• Committee Management
• Chapter Management
• E-Commerce (Self-Service, Customers, Dues Payments, Orders etc.)
• Sponsors, Gifts, Pledges, & Donations Management
• Finance Management
• Meetings and Event Registration
• E-Documents, Call for Papers, Minutes, Courses & Exams
• Web Design & Integrated Content Management System
• Hosting with Access Anywhere & Anytime
• Online Join Process
• Job Board
• Survey Management

 Where Does NOAH AMS Best Fit?

• Mid-Sized Associations
• 15 or more staff
• Associations who need deeper functionality and greater ability to configure than small range providers
• Association which desires flexibility of subscription pricing and straight cost implementation

NOAH AMS Key Strengths?

  • JL System provides a large set of features for a reasonable price.
  • NOAH is particularly attractive for those organizations who would appreciate a personalized approach and “set price” service delivery method for implementation.
  • NOAH offers a tremendous amount of depth and functionality in one integrated solution.
  • NOAH is a Hosted solution
  • JL Systems offers very strong financials and integration with Quickbooks.
  • The membership database offers deep functionality and nice abilities to configure the system for those unique situations which require some tailoring.

Is Noah right for you? To answer that question, we have prepared a detailed “Smart Report” available for qualified executives interested in learning about our view of this database software.

To be sure, this comprehensive report is not a brochure or “marketing noise.” Rather, it’s a detailed report designed to help organizations gain a better understanding of the basic tenants of this software solution designed for associations. The report may be obtained as an access subscription and is available upon request.

Noah membership software review

Please note that you must be verified by our staff and entitles you to one free consultation to discuss the report. There is a one report limit per nonprofit.

Please stay tuned to our ongoing Searching for A Smart Membership Software software reviews where we will continue to provide further insights into other Membership Database Software and Donor database software options designed for 501(c) 3 organizations.

For our review of software product articles, please click here AMO, NOAH Membership Software, Nimble AMSESX Catalyst , Weblink Connect, Altai Membership Software, The Databank, NeonCRM , Bloomerang, MemberCentral, Blue TahitiLittle Green Light , Impexium Membership Software, ClubExpress, CRM MemberManager , Fonteva MemberNation, andTimberlake Membership Software.

And, to obtain a sample list of the database software reviews we have, you may follow the link here.

If you work for a software vendor and have a software database system which you would like us to include in our software review process, please contact us. Until next time, keep SmartThoughts in mind.