· Inability to keep track of leads, that results in lost opportunities. · Inability to improve the opportunity management and forecasting process. · Inability to identify and focus on the most profitable opportunities. · Inability to share best practices and jump start new recruits. · Inability to enhance the productivity of the sales force. Sales automation can help you... · Manage sales opportunities by creating and linking opportunity records to specific accounts. · Add unlimited user-defined fields/forms/folders to each record. · Maintain a complete history of activities with specific notes about each opportunity. · Create and link appointments, tasks and activities to specific sales opportunities. · Execute graphical sales pipeline reports in real-time based on user-defined metrics. · Track sales by milestone utilizing sophisticated sales process management features. · Analyze competitors, buying issues, and project trends using the competitor knowledge base.