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SmartThoughts is a software solutions provider focused on the needs of the small to medium sized business sector in the southwest region of the U.S.A.


Some of our services include the following: CRM Justification Analysis, Customer Relationship Management Product Selection Services, Business Process Formulation, Implementation Services and Referrals, Sales Training Services, & CRM solution Training.

Our value lies in helping our customers systematically find their way through the maze of a CRM automation project: determining the business case for the project, selecting the proper tool, and then, if necessary, the proper partner. Our goal is simple. We are not touting any one business solution or partner to meet the business requirements of our clients.


We have committed ourselves to being an objective source for companies embarking on a CRM project. We have Business Partners with many software manufacturers. Further, we have Business Partners who specialize in the tools we recommend. However, we have not aligned ourselves in a matter that would dictate our allegiance to any one solutions provider to meet the needs of our clients. In essence, we seek the "Exact Fit" to our customers challenges. We simply help our customers analyze the situation and then help them find the proper solution to address their business objectives. To the end, we begin a relentless pursuit of finding an "Exact Fit" which will meet our clients business objectives.

Our consultancy is set up to serve the needs of the small and middle market companies. This segment is typically defined by revenues (from $5 to $500 million) and total employees (25 to 1000).

We have access and experience with over 10 Customer Relationship Management technology solutions. In addition to standard solution certifications, SmartThoughts has many Microsoft certifications to ensure are knowledge of the latest technologies. In addition, we have a network of valued Business Partners to ensure that we can provide a comprehensive representation of options for our clients. Further, our entire SmartThoughts team is 100% focused on meeting the needs of our clients vs. implementing a software program.

We are experienced business professionals who implement and support world-class business solutions for the small and mid market enterprises. We believe in honesty, commitment, a high degree of integrity, and having fun at what we do. We will daily aspire to become market leaders in the diverse technology needs of small and middle market enterprises. We are committed to helping our customers increase revenue, decrease costs, and improve their overall business efficiencies.

A customer focused "Customer Relationship Management Strategy" is the key to any organizations growth. That stated, we realize the importance of many systems which play a dynamic part within an organization in order to provide an "Exact Fit" for our customers. To that end, we have multiple years of experience in Accounting Automation, Enterprise Workforce Management, Business Intelligence, and Enterprise Resource Planning applications which will no doubt help in our efforts to secure the right mix for our cusotmers.

 






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