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SmartThoughts
is a software solutions provider focused on the needs of
the small to medium sized business sector in the southwest
region of the U.S.A.
Some of our services include the following: CRM Justification
Analysis, Customer Relationship Management Product Selection
Services, Business Process Formulation, Implementation Services
and Referrals, Sales Training Services, & CRM solution
Training.
Our
value lies in helping our customers systematically find
their way through the maze of a CRM automation project:
determining the business case for the project, selecting
the proper tool, and then, if necessary, the proper partner.
Our goal is simple. We are not touting any one business
solution or partner to meet the business requirements of
our clients.
We have committed ourselves to being an objective source
for companies embarking on a CRM project. We have Business
Partners with many software manufacturers. Further, we have
Business Partners who specialize in the tools we recommend.
However, we have not aligned ourselves in a matter that
would dictate our allegiance to any one solutions provider
to meet the needs of our clients. In essence, we seek the
"Exact Fit" to our customers challenges. We simply
help our customers analyze the situation and then help them
find the proper solution to address their business objectives.
To the end, we begin a relentless pursuit of finding an
"Exact Fit" which will meet our clients business
objectives.
Our
consultancy is set up to serve the needs of the small and
middle market companies. This segment is typically defined
by revenues (from $5 to $500 million) and total employees
(25 to 1000).
We have access and experience with over 10 Customer Relationship
Management technology solutions. In addition to standard
solution certifications, SmartThoughts has many Microsoft
certifications to ensure are knowledge of the latest technologies.
In addition, we have a network of valued Business Partners
to ensure that we can provide a comprehensive representation
of options for our clients. Further, our entire SmartThoughts
team is 100% focused on meeting the needs of our clients
vs. implementing a software program.
We
are experienced business professionals who implement and
support world-class business solutions for the small and
mid market enterprises. We believe in honesty, commitment,
a high degree of integrity, and having fun at what we do.
We will daily aspire to become market leaders in the diverse
technology needs of small and middle market enterprises.
We are committed to helping our customers increase revenue,
decrease costs, and improve their overall business efficiencies.
A customer focused "Customer Relationship Management
Strategy" is the key to any organizations growth. That
stated, we realize the importance of many systems which
play a dynamic part within an organization in order to provide
an "Exact Fit" for our customers. To that end,
we have multiple years of experience in Accounting Automation,
Enterprise Workforce Management, Business Intelligence,
and Enterprise Resource Planning applications which will
no doubt help in our efforts to secure the right mix for
our cusotmers.
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